Lead Cashier I
$31,200–$45,240 year
On-siteOrlando, Florida, United States
Job Summary
Greet customers warmly, act as an Insider Program ambassador, and engage shoppers at Cashwrap and in line to assess needs and provide solutions. Capture customer information accurately, complete end-of-shift audits, and process returns, repairs, and damaged items per policy. Maintain SKU accuracy, Cashwrap organization, and cleanliness while suggesting add-ons and promoting gift cards. Handle cash and media accurately, assist with cashier training, and report equipment issues. Demonstrate integrity, multitask under pressure, and adapt to customer needs while representing Coach as a brand ambassador. Requires 1+ years of sales experience, POS operation skills, and ability to lift up to 50 lbs. Flexible schedule includes nights, weekends, and peak seasons.
Required Qualifications
- 1+ years of sales experience
- knowledge of fashion trends and competitors
- Experience with POS operation
- basic computer proficiency (iPad/laptop, Mobile POS)
- walkie-talkie use
- ability to read price/release sheets
- Ability to work in a fast-paced environment
- Strong English language proficiency
- Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays)
- Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom
Desired Qualifications
- luxury retail
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