Lead Care Manager, Enhanced Care Management

Lead Care Manager coordinates care management for the Enhanced Care Management program, delivering services in office-based, telehealth, or field-based settings. Responsible for overseeing the development and implementation of the Individual Care Plan/Health Action Plan, connecting clients to social services, advocating with health professionals, and ensuring timely access to care. Utilizes evidence-based practices such as motivational interviewing, harm reduction, and trauma-informed care; collaborates with hospital staff on Transitional Care Planning; conducts outreach and field visits to engage clients.