Lead Business Analyst
On-siteGundi, State of Jammu and Kashmīr, Republic of India or Gundi, State of Jammu and Kashmīr, Republic of India
Job Summary
Gather and analyze requirements for features, translating them into actionable solutions and products. Create visual models like flowcharts to represent business processes and facilitate stakeholder communication. Collaborate with clients, project managers, and development teams to manage expectations and address issues. Assess risks and develop mitigation strategies to ensure on-time, on-budget delivery. Coordinate user acceptance testing and analyze data to identify trends driving business growth. Lead the solutions/product team in delivering results and support special project assignments while managing organizational change. Continuously evaluate processes to drive innovation and enhance performance. Requires 7 years of experience in US shifts (onsite) in financial services or consumer banking.
Required Qualifications
- 7yrs
- US shift (Onsite )
- Gathering and analyzing requirements for features and translating them into actionable solutions/products
- Creating visual models, such as flowcharts and diagrams, to represent business processes and facilitate understanding and communication among stakeholders
- Working closely with stakeholders, including clients, project managers, and development teams, to ensure clear communication, manage expectations, and address any concerns or issues that may arise
- Assessing potential risks and developing strategies to mitigate them, ensuring that projects are delivered on time and within budget
- Collaborating with technical teams to design solutions that meet business solutions/products requirements and documenting them in a clear and concise manner
- Coordinating and participating in user acceptance testing to ensure that the developed solutions meet the needs and expectations of end-users
- Analyzing data to identify trends, patterns, and insights that can inform decision-making and drive business growth
- Playing a crucial role in managing organizational change by identifying the impact of proposed changes, developing change management plans, and facilitating smooth transitions
- Continuously evaluating and improving processes, systems, and solutions to drive innovation and enhance business performance
- Providing leadership to the solutions/product team, assisting in delivering results, business goals, and commitments, and supporting various special project assignments
- A basic understanding of IT systems, databases, and software development methodologies (Agile)
- Strong in Process Ma
Desired Qualifications
- Financial Services/ Consumer banking business(preferred)
- with extensive product/solutions orientation related to Customer Onboarding, Customer Service, or related areas
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