Lead, Back Office Clinic

Coach and lead clinical staff to instill organizational mission, vision, and core values through education and demonstration. Direct patient flow throughout the clinic and assist with rooming, assessment, procedure assist, and EMR intake. Resolve daily workplace issues, ensure coverage of all areas, and monitor hallway cleanliness and exam room stock levels. Train new hires on Standard Operating Procedures, oversee competency monitoring, and provide performance feedback. Reconcile medical supplies and medications, coordinate break and lunch coverage, and disseminate policy updates and software changes to back office staff. Comply with infectious waste procedures and maintain documentation. Works flexible schedule including evenings, weekends, and overtime as necessary.