Lead, Applications Support & Maintenance Specialist (PPM)
$152,045–$160,430 year
On-siteDarlington, Western Australia, Australia
Job Summary
Lead the administration, configuration, and ongoing support of the University's Clarity PPM platform, managing application support, maintenance, and continuous improvement aligned with strategic priorities. Investigate and resolve incidents, oversee releases and upgrades, and coordinate administrative support across multiple ICT projects while maintaining documentation and reporting materials. Provide subject matter expertise and strategic guidance on Clarity PPM capabilities, manage dashboards and data integrations, and lead incident, problem, and change management activities. Collaborate with ICT teams, business stakeholders, and external vendors to ensure platform reliability and operational efficiency. Requires experience in Clarity administration, project support, and coordination within a PMO or project delivery function, including proficiency in Jaspersoft Reporting, Power BI, and XOG integration tools.
Required Qualifications
- Experience in Clarity administration, project support, and coordination role
- Experience supporting a PMO, Project Portfolio Management (PPM), or project delivery function
- Understanding of project governance, portfolio management, and reporting frameworks
- Strong analytical skills with the ability to interpret and present project data
- Strong organisational skills with excellent attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and stakeholder engagement skills
- Ability to engage effectively with project managers, senior stakeholders, and business leaders
- Strong proficiency in Microsoft Office and collaboration tools
- A proactive mindset with the ability to anticipate project needs
- Experience with Jaspersoft Reporting
- Experience with Power BI
- Experience with GEL scripting
- Experience with built in integration tool XOG
- Unrestricted work rights in Australia for the duration of this employment
Desired Qualifications
- Experience in Clarity administration, project support, and coordination role
- Experience supporting a PMO, Project Portfolio Management (PPM), or project delivery function
- Understanding of project governance, portfolio management, and reporting frameworks
- Strong analytical skills with the ability to interpret and present project data
- Strong organisational skills with excellent attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and stakeholder engagement skills
- Ability to engage effectively with project managers, senior stakeholders, and business leaders
- Strong proficiency in Microsoft Office and collaboration tools
- A proactive mindset with the ability to anticipate project needs
- Experience with Jaspersoft Reporting
- Experience with Power BI
- Experience with GEL scripting
- Experience with built in integration tool XOG
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