LEAD ADMINISTRATOR L1
On-site · Pune, Maharashtra, India
Job Summary
Lead Administrator L1 responsible for architecture planning and day-to-day operations of the designated tower (platform, database, middleware, backup). Lead the structural/architectural design of platforms and databases to ensure scalable, extensible solutions; perform capacity planning; implement disaster recovery and backup/recovery plans; manage tower operations, troubleshoot issues and conduct root cause analysis; plan upgrades, migrations, maintenance, and configurations; review performance and tune for efficiency; develop shift rosters and create/update SOPs, data governance guidance, and operations manuals; generate weekly client/internal status reports; drive Service Improvement Plans via automation and other initiatives; team management activities including resourcing, hiring, training, talent management, and performance management; ensure onboarding and capability development per internal standards.
Required Qualifications
- Mandatory Skills: AIOPS
- New Relic
- Experience: 5-8 Years
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