Lead Account Manager
RemoteUnited States or Massachusetts, United States
Job Summary
Drive in-period renewals and identify upsell opportunities by aligning the DataRobot GenAI platform to evolving customer needs. Execute structured account plans to map key stakeholders and expand into new functional buying centers while forecasting pipeline development and ensuring CRM hygiene. Partner with Technical Success Managers to monitor usage trends, re-engage underutilized accounts, and deepen relationships with Director+ technical stakeholders across lines of business. Serve as the single commercial point of contact following initial purchase to ensure smooth transitions and maintain momentum across the customer lifecycle.
Required Qualifications
- 10+ years of quota-carrying sales or account management experience in SaaS or enterprise technology, with a focus on existing customer expansion
- Bachelor's degree or equivalent experience
Desired Qualifications
- familiarity with GenAI or applied AI concepts a plus
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