Lead Account Director
RemoteUnited States or Canada
Job Summary
Own executive-level client relationships and serve as the primary strategic advisor to key accounts. Lead delivery across multiple retainer accounts from planning through execution, coordinating multidisciplinary teams across Digital Marketing, SEO, Paid Media, Web Development, Design, and Email & CRM. Manage project scope, priorities, timelines, budgets, and resource allocation while improving internal processes and ensuring consistent quality across all deliverables. Identify account growth opportunities to contribute to client retention and partner directly with agency leadership to scale operations. Requires 5–10+ years in a digital marketing agency, experience managing enterprise or mid-market clients, and proficiency with Asana, ClickUp, Monday.com, or Jira. Must work during US Central Time business hours.
Required Qualifications
- At least 5–10+ years in a digital marketing, advertising, or creative agency
- Proven experience managing enterprise or mid-market client accounts
- Experience leading cross-functional digital teams
- Strong project and delivery management skills
- Excellent stakeholder management and executive communication
- Comfortable discussing SEO, Paid Media, Content Marketing, Web Development, Email Marketing and Analytics
- Experience with Asana, ClickUp, Monday.com, Jira or similar PM platforms
- Ability to work during US Central Time business hours
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