Law Firm Intake Specialist
$50,000–$50,000 year
Remote
Job Summary
Answer inbound inquiries from prospective clients by screening calls, emails, and forms to move them from stranger to booked consultation. Listen first to understand the situation, then explain the next step before qualifying every lead against the client profile. Flag wrong-fit signals early and book qualified prospects into strategy consultations while maintaining a relentless follow-up cadence. Keep the CRM clean by logging every lead and touch the same day, and track metrics including speed to lead and conversion rates. Maintain emotional composure when handling high-stress cases like divorce, ensuring callers trust you within the first minute.
Required Qualifications
- Calm under emotional pressure
- Structured
- Can sell without sounding like you are selling
- Listen before you solve
- Direct and confident on the phone
- Competitive with yourself
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