Launch Team Specialist
$41,600–$41,600 year
HybridSalt Lake City, Utah, United States
Job Summary
Serve as the primary subject matter expert and point of contact for Dealer Program onboarding, building deep relationships with sales leadership to ensure smooth credentialing workflows. Manage support tickets, verify completion of background checks and compliance requirements, and track systems access provisioning across all sales channels. Troubleshoot issues with critical CRMs and order processing tools while collaborating with the Launch Team to continuously improve the onboarding experience based on feedback. This part-time role reports to the Launch Team Manager, offering 8 hours per week (flexing to 10–12) at $20/hour in a hybrid setting. You will partner closely with the Owner Success Manager to provide accurate reporting on onboarding status.
Required Qualifications
- 1+ years of experience in HR onboarding, administrative support, partner operations, or customer service
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
- Excellent communication and interpersonal skills, with a relationship-building, customer-focused approach
- Ability to quickly learn contract details, carrier requirements, and business tools
- Ability to work collaboratively in a team environment
Desired Qualifications
- Familiarity with CRM systems and other business tools
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