Launch Operations Manager
$109,240–$144,197 year
On-site · Los Angeles, California, United States
Job Summary
Launch Operations Support & Strategy Manager leads the launch of WelbeHealth center initiatives, serving as the primary project manager for assigned launches, coordinating launch processes, onboarding and mentoring new staff, supporting center licensing and policy binders, and codifying enterprise best practices into the new market launch playbook. The role requires located near Los Angeles, 20-25% travel, willingness to work evenings/nights/weekends/overtime, and a Bachelor’s degree with Lean Six Sigma Black Belt or related process-improvement experience; healthcare operations leadership and EMR experience are highly desirable.
Required Qualifications
- Bachelor’s degree
- Certification in Lean Six Sigma (Black Belt preferred) or related process improvement methodologies are highly desired
- Minimum of four (4) years of project and process improvement experience in the healthcare industry; PACE experience is highly desired
- Experience in a healthcare or clinic setting with the ability to independently manage full scope healthcare operations initiatives with minimal direction
- Hands-on facilitator of complex clinical operations improvement initiatives, while also directing more junior team members on sub-workstreams
- Experience leading teams with direct reports including hiring, onboarding, training, and providing feedback and mentorship required
- Microsoft Office competency
- Experience with Electronic Medical Records platforms
- Strong analytical, verbal and written communication, and presentation skills
- Bachelor’s degree
- Lean Six Sigma (Black Belt preferred)
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