Landside Operations Manager
On-site · Mexico City, Mexico City, Mexico
Job Summary
Lead Inland First Mile operations to ensure reliable, predictable, and cost-efficient delivery performance across all transportation modes. Build and develop a high-performing Inland Delivery organization, leading managers and teams, attracting and retaining talent, and ensuring capability development aligned with global standards, safety, and local regulations. Drive operational targets, monitor KPIs, optimize cost to serve, and collaborate with CX, Procurement, Finance, Product, HSSE, and CI teams to improve processes and standardization. Requires 5+ years of people-management experience, strong landside/inland operations knowledge, Lean/CI expertise, P&L understanding, and English proficiency.
Required Qualifications
- Minimum of 5 years of experience as a people manager, leading teams directly
- Strong experience in landside / inland operations
- Knowledge of Lean / Continuous Improvement practices (Green or Black Belt preferred)
- Ability to understand, explain, and manage P&L
- Conversational level of English
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