Landscape Office Assistant Manager
$41,600–$52,000 year
HybridLebanon, Ohio, United States
Job Summary
Optimize office-to-field workflows by analyzing and refining communication, dispatching, and tracking systems. Manage client billing, accounts receivable/payable, and expense logging within QuickBooks and Jobber. Serve as the primary white-glove point of contact for inquiries, consultations, and scheduling while maintaining CRM software and managing Google reviews. Handle bi-weekly payroll, PTO requests, hiring, onboarding, and HR documentation. Partner with owners to absorb legacy operations, build educational content, and cultivate company culture through training and volunteer projects. Work hybrid across two locations with occasional field travel, wearing multiple hats from organizing the shop to assisting with client lifts.
Required Qualifications
- Minimum 3 years of experience in office administration, management, operations coordination, or logistics
- Natural knack for building workflows
- Highly proficient and comfortable working daily with QuickBooks, Jobber CRM platform, Google Suite (Docs, Sheets, Drive), Social Media, and the Apple/Mac ecosystem
- Strong attention to detail with experience managing customer billing and numbers
- Ability to listen actively, bridge communication gaps between different teams with ease, and handle busy days with a calm, warm demeanor yet assertive when necessary
- Ability to be versatile and gracefully wear multiple hats
- Flexible schedule and openness to work in multiple locations throughout the week
- Ability to get dirty and assist with organizing the shop or weeding the gardens
- Ability to help clients lift 50lb bags
- Ability to visit job sites to take photos
- Reliable car
- Openness to travel with it place to place
Desired Qualifications
- Green industry experience
- Like to geek out on plants and other creatures
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