Landlord Relations Coordinator
$4,576,000–$4,784,000 year
On-siteWoburn, Massachusetts, United States
Job Summary
Answer a high volume of incoming calls, understand customer inquiries, and research, respond, and/or forward to the appropriate team members for resolution. Receive, log, sort, redirect, and scan into Salesforce a large volume of incoming mail and e-mail correspondence, forwarding items to the appropriate teams within one business day of receipt. Scan and upload leases, amendments, renewal notices, landlord notification letters, vendor changes, and other correspondence. Perform onsite duties five days a week. This role supports landlord relations, leasing, and administrative functions within the organization.
Required Qualifications
- 2 years experience
- Landlord relations
- Leasing
- Administrative support
- Answer a high volume of incoming calls
- Understand customers inquiries
- Research, respond, and/or forward to the appropriate team members for resolution
- Receive, log, sort, redirect, and scan into Salesforce a large volume of incoming mail and e-mail correspondence
- Forward to the appropriate teams within one business day of receipt
- Scan and upload leases
- Scan and upload amendments
- Scan and upload renewal notices
- Scan and upload landlord notification letters
- Scan and upload vendor changes
- Scan and upload other correspondence
- Performed onsite 5 days a week
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