Laguna - Assistant Branch Manager 1 - Full Time - Onsite (So.CA)
$71,053–$106,579 year
On-site · Laguna Hills, California, United States
Job Summary
Assistant Branch Manager I at a Southern California branch supports Branch Manager and Retail Service Manager, with primary responsibility for the teller line and coverage in Manager’s absence. Plays a role in achieving sales goals through cross-selling and referrals of Relationship Specialists and Managers, supervises teller-area workflow, conducts staff coaching and training, and ensures compliance with bank policies and procedures. Performs back-up frontline transactions, opens/closes the branch as needed, supports recruitment and performance management, maintains branch security, and contributes to process improvements and member service excellence. Requires 3+ years in branch operations with leadership experience, NMLS registration, strong communication and supervisory skills, and High School or Equivalent education.
Required Qualifications
- 3+ years branch operations experience in a Credit Union or financial services industry, including a minimum of 1 year lead teller experience in financial operations, loan experience, regulatory compliance, and overseeing a staff of at least 3 employees.
- Solid working knowledge of financial products, services and all applicable Federal, State, and NCUA regulations.
- Demonstrated ability to operate office machines to include 10-key.
- Proficient with PC and demonstrated ability to use Microsoft Applications including Outlook, Word and Excel.
- Demonstrated ability to follow written and verbal instructions.
- Excellent verbal and written communication skills, problem solving skills, organizational skills, and attention to detail.
- Ability to access strengths across diversity of team members; develop skills, knowledge and abilities through coaching; influence and guide others toward the accomplishment of goals; organize tasks and develop plans within time and resource constraints.
- NMLS Registered
- Capable of performing all RS and RM functions.
- Prepare and present reports as requested by branch management.
- Participate in special projects as directed by branch management.
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