LAGOS Boutique Manager , Chevy Chase Bloomingdales
On-siteChevy Chase, Maryland, United States or Chevy Chase, District of Columbia, United States
Job Summary
Drive sales by implementing strategic initiatives and inspiring the team to achieve targets while delivering an elevated luxury experience through expert styling advice. Analyze weekly and monthly performance reports to optimize key performance indicators such as sales, average transaction value, and units per transaction. Manage inventory levels, including ordering, receiving, and displaying products effectively, while ensuring accurate cash management and compliance with department store standards. Motivate, coach, and mentor team members by providing regular coaching sessions, constructive feedback, and one-on-one performance reviews to foster a culture of excellence. Oversee staff scheduling, holiday planning, and day-to-day management to ensure smooth operations, and proactively drive customer acquisition by identifying and engaging new clients.
Required Qualifications
- 10+ years of sales management/sales experience
- preferably in the jewelry or accessories industry
- Proven success in a luxury retail environment
- focusing on the achievement of sales plan
- Passion for jewelry
- a keen eye for aesthetics
- recognizing the quality and craftsmanship of different collections and products
- Proven ability to cultivate and maintain relationships with high-net-worth clients
- through personalized service and clienteling practices
- Ability to interact effectively with diverse clientele
- adapting to various backgrounds
- Exceptional service skills
- a commitment to creating memorable client experiences
- Advanced selling skills
- a history of meeting quotas
- Excellent phone skills
- rapport-building abilities
- Proficiency in Microsoft Office 365
- Experience in sales presentations
- overcoming objections and stalls
- and closing techniques
- Excellent interpersonal and communication skills
- with the ability to build rapport and earn trust
- Customer Focus
- Driving for Results
- Building Trusting Relationships
- Adaptability
- Growth Orientation
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