LAD Collector I
$38,626–$42,494 year
On-site · Hagåtña, Hagatna, Guam
Job Summary
LAD Collector I will be responsible for initiating and pursuing various types of collection efforts to ensure the prompt collection of delinquent and charged-off direct/indirect consumer, commercial, construction, and real estate loans. As a member of the team, you adapt and respond to customer needs, industry changes as well as internal initiatives. You are someone who thrives in an ever-changing, ever-growing, fast-paced environment. You bring exceptional communication skills, attention to detail and a strong work ethic. You prioritize effectively and get things done in a dynamic environment. You value team work and are committed to prioritizing the team both inside and outside of work. Hence you will support and contribute to team moral activities to foster a productive, fun, safe, and healthy working environment. Responsibilities will include, but are not limited to, the following: Manage the Relationship; Manage the Experience; Manage the Transaction/Tasks; Mitigate the Risk; FLSA Categorization Non-Exempt. Location details indicate Guam, with non-remote, in-person work; the role emphasizes fieldwork, customer contact, documentation, and coordination with team members.
Required Qualifications
- Good written and verbal communication skills
- Proficiency in Microsoft Office products
- Valid driver’s license and ability to operate an automobile
- Ability to work flexible hours/days
- Ability to work with minimal supervision and to meet deadlines
- Ability to read and interpret documents, instructional manuals and procedures
- Strong problem solving abilities necessary to analyze, and resolve issues as it relates to the job description
- Must be a results oriented performer
- Detail-oriented, organized, and self-motivated
- Ability to write routine reports and correspondence
- Must be multi-task oriented
- Must be able to work with/communicate with irate customers
- Ability to work in teams/team player
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