Laboratory Scientist/MLS/CLS/MT Client Services Rep – Nights
HybridRichmond, Virginia, United States
Job Summary
Provide accurate and timely technical results, critical results, and information to requesting physicians and healthcare providers for diagnosis and treatment. Deliver customer service and laboratory-related communication regarding specimen collection, submission, and reporting. Serve as a resource for clients on test requirements, specimen submission, and laboratory policies. Act as a dispatch service for lab-related courier needs and assist with training new staff. Communicate patient results clearly and effectively to laboratory clients while maintaining HIPAA compliance. This role requires current Medical Technologist or Medical Laboratory Scientist certification, a Bachelor's degree in Medical Technology, and the ability to work rotating weekends, holidays, and on-call availability for emergency coverage. Candidates must reside in a VA address and may work remotely initially, though an initial period of full onsite work is required.
Required Qualifications
- Bachelor's Degree in Medical Technology (BSMT)/Medical Laboratory Science (BSMLS)/Clinical Laboratory Science (BSCLS) from an accredited program
- Current Certification as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS) by the American Society for Clinical Pathology (ASCP) or Clinical Laboratory Scientist (CLS) by the National Credentialing Agency (NCA) or American Medical Technologists (AMT) National Certifying Agency or equivalent ASCP categorical certification
- Ability to work rotating weekends as required
- Ability to work Holidays scheduling as required
- Ability to take on call availability as required and for emergency coverage on any shift
- Primary residence MUST be a VA address
- Minimum: Entry Level Medical Laboratory Scientist Graduate
Desired Qualifications
- Master's Degree in Clinical Laboratory Science (MSCLS) from an accredited program
- Previous Medical Technologist, Clinical Lab Scientist or Medical Lab Scientist experience
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