Laboratory Referral Specialist I or II - Winfield, IL

Manage Mayo Clinic Laboratories' referral send-out work for a client's clinical laboratory; provide onsite customer service and be a resource to a client’s staff; manage specimen receipt, verification, handling, aliquoting, processing and shipping; communicate with internal and external stakeholders; monitor assigned reports and partner with clients to resolve issues related to specimen submissions. Duties may include pending lists, billing charges, LIS test builds, Joint Test Catalog maintenance, quality metrics and training of send-out staff, and maintaining MCL supply inventory. Individuals hired to this position are required to complete 2 years in this position before becoming eligible to apply to other positions within Mayo Clinic. This position is not eligible for visa sponsorship.