Labor Relations Specialist

Conduct prompt, thorough, and impartial investigations into employee complaints, including allegations of discrimination, harassment, retaliation, and policy violations. Serve as the primary point of contact for employee relations matters, complaints, workplace conflicts, performance concerns, and disciplinary actions. Prepare investigation summaries, documentation, and recommended outcomes in compliance with legal and organizational standards. Partner with management to implement corrective actions, monitor followthrough, and guide leaders on progressive discipline and performance management processes. Ensure organizational compliance with NYC, NYS, and federal labor and employment laws, including the NYC Human Rights Law, NYS Labor Law, and Paid Safe and Sick Leave Law. Collaborate with HR leadership and outside counsel on complex issues, conduct quarterly compliance audits, and design training on harassment prevention and documentation standards. Facilitate mediation, manage voluntary separation processes, and support change management initiatives to mitigate legal risk. Maintain confidential records and establish trust through consistent application of policies across departments.