Labor Relations Representative (Contract)
On-siteJersey City, New Jersey, United States
Job Summary
Compile, handle, and track active disciplinary and medical removal matters for represented operations, maintenance, clerical, and police staff. Maintain a docket of grievances, conduct on-site investigations, draft charges or responses, and attend hearings to resolve issues per contractual timeframes. Coordinate scheduling for arbitrators and impartial hearing officers, prepare and service disciplinary charges, and process related invoices. Generate monthly reports, maintain an electronic catalogue of disciplinary decisions, and provide guidance to managers on procedures. Assist colleagues with assigned disciplinary matters and perform special projects as needed. This long-term contract role requires four days per week in Jersey City, NJ, with potential travel to Port Authority facilities.
Required Qualifications
- Minimum of three years of progressively responsible experience in human resources, employee relations, and/or labor relations matters
- Minimum of 60 college credits from an accredited college or university in Business Administration, Labor Relations, or other related field
- Demonstrated experience drafting, editing and review of specialized and technical documentation
- Superior written and oral communication skills with the ability to talk in-person, and on virtual calls and phone calls with confidence in the Representative's work product
- Minimum of four days per week in office in Jersey City, NJ
- Ability to travel to other Port Authority facilities as needed
Desired Qualifications
- Demonstrated proficiency in the use of LawManager, PLI, LiveLink and Microsoft Office Suite (Outlook, Access, Excel, Word and PowerPoint)
- In-depth knowledge of Port Authority organizational structure, policies and procedures
- Demonstrated understanding of the fundamentals of employment law and labor relations practices and human resources processes, including the Port Authority Labor Relations Instruction and Port Authority Memoranda of Agreement
- Excellent written and oral communication skills (as well as the ability to present to a variety of audiences), including demonstrated experience establishing, interacting and fostering working relationships with a multitude of constituents and stakeholders, Port Authority executives and staff at all levels, Labor Relations Department Management Team members, attorneys and non-attorney staff, judges and other court personnel, law firms, external agencies and other entities
- Demonstrated flexibility and resourcefulness in analyzing and resolving a wide-range of matters that arise in the legal environment, as well as the ability to exercise prudent judgment and discretion in handling highly confidential and sensitive information
- Demonstrated organizational, project management and time-management expertise, with ability to self-motivate, take initiative and prioritize, handle multiple assignments concurrently, as well as working independently, within tight deadlines
- Excellent analytical skills and demonstrated proficiency in effectively persuading, influencing and negotiating with individuals at various levels, internal and external to the organization, to achieve desired outcomes
- Experience reading, interpreting, and/or drafting contracts, policies, or similar documents; and an ability to analyze information from different sources to synthesize solutions/responses/conclusions to challenging questions or issues
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