Labor Management Coordinator - 2nd Shift
On-siteBrowns Summit, North Carolina, United States
Job Summary
Monitor the Easy Metrics Labor Management System daily to ensure accurate labor reporting across all operational departments. Audit employee labor hours to verify associates are accurately coded to appropriate departments, work centers, and activities. Investigate and resolve missing labor transactions, incorrect labor coding, and timekeeping discrepancies while partnering with Operations Supervisors to correct issues promptly. Validate labor data prior to the distribution of operational and leadership reports, generating daily, weekly, and monthly performance metrics for Operations leadership. Analyze labor utilization trends to identify opportunities for improving labor allocation, productivity, and operational efficiency. Train and support supervisors on proper labor coding procedures and Easy Metrics best practices. Collaborate with Operations, HR, Payroll, and IT to investigate reporting discrepancies and recommend process improvements based on labor data analysis.
Required Qualifications
- High school diploma or equivalent
- Associate's degree in Business, Operations, Supply Chain, Data Analytics, or related field
- Minimum 2 years of experience in labor management, operations support, reporting, payroll, warehouse administration, or a related role
- Strong proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis
- Strong analytical, organizational, and problem-solving skills
- Excellent attention to detail with the ability to identify and resolve data discrepancies
- Ability to manage multiple priorities in a fast-paced distribution center environment
- Strong written and verbal communication skills with the ability to collaborate across multiple departments
- Ability to sit for extended periods (often 6–8 hours per day)
- Occasional standing, walking, or reaching
- Ability to lift or carry up to 10–15 lbs (e.g., files, small office equipment)
- Frequent hand and finger use for keyboarding, writing, and mouse operation
- Adequate vision for reading screens, documents, and spreadsheets
- Mental acuity and multitasking
- Clear verbal communication for meetings, phone calls, and collaboration
Desired Qualifications
- Associate's degree in Business, Operations, Supply Chain, Data Analytics, or related field preferred
- Experience working with labor management systems, timekeeping systems, or workforce management software preferred
- Experience using Easy Metrics Labor Management System
- Experience with payroll or timekeeping systems such as Paylocity
- Experience in a distribution center or warehouse environment
- Knowledge of labor productivity metrics, labor planning, and workforce analytics
- Intermediate to advanced Microsoft Excel skills, including Power Query or Power BI experience
- Experience creating operational reports and dashboards
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