Lab Clerk
$33,592–$59,904 year
On-siteSnohomish, Washington, United States
Job Summary
Process specimens, prepare and package patient samples for in-house and reference laboratories, and maintain patient demographic data in computer systems. Receive, verify identification, sort, and distribute blood, urine, and biological specimens according to protocol while operating centrifuges and laboratory equipment. Field phone calls to provide test ordering information, relay messages, and contact reference laboratories for inquiries. Review laboratory information systems, label specimens, and scan results into the EHR to ensure timely delivery to providers. Document lab incidents, resolve specimen issues, and maintain equipment by recording temperatures and cleaning instruments. Complete mandatory compliance training and adhere to all department policies and procedures.
Required Qualifications
- High School Diploma/GED
- 1+ years of computer proficiency experience
- 6+ months of experience in a clinical laboratory including specimen processing OR 6+ months of phlebotomy experience
- 6+ months of demonstrated ability to engage in professional phone communication with both patients and healthcare providers
- Ability to work a 40-hour flexible work week to include the hours of 7:00am to 3:30 pm or 10:00 am to 6:30 pm
- Rotating Holidays and Weekends possible
- Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements
- Ensure confidentiality of patient information by following HIPAA guidelines and policies
- Have regular and predictable attendance
- UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Desired Qualifications
- Current BLS certification or ability to obtain within the first 30 days of employment
- Knowledge of laboratory information systems (LIS) for data entry and specimen tracking purposes
- Understanding of regulatory requirements, including OSHA, CLIA, and CAP standards, pertaining to laboratory safety and compliance
- Exhibit a range of technical skills, including the proven ability to process biological samples efficiently in a fast-paced environment
- Proven attention to detail and a commitment to maintaining high-quality standards, especially in tasks involving specimen processing procedures and support functions
- Demonstrated flexibility for covering team members on leave and adjusting working hours as needed
- Proven ability to exhibit a commitment to continuous learning and professional development, ensuring current knowledge of advancements in the field
- Demonstrated solid organizational skills to ensure accurate processing, along with the demonstrated ability to multitask while maintaining a calm and effectual demeanor
- Demonstrated effective verbal and written communication skills for interactions with patients, laboratory team members, clinicians, and other clinical staff
- Proven ability to troubleshoot, problem-solve, and encourage teamwork through cooperative interactions
- Demonstrated adaptability to new processes demonstrated through Continuous Process Improvement
- Demonstrated ability to work independently and collaboratively within a team-oriented environment, contributing to the overall efficiency of the laboratory
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