Lab Clerk
$33,592–$59,904 year
On-siteMill Creek, Washington, United States
Job Summary
Process and prepare patient specimens for in-house testing and reference laboratories by receiving, verifying identification, sorting, and distributing blood and urine samples according to protocol. Operate laboratory equipment such as centrifuges and copiers while entering patient demographics and test ordering details into computer systems. Field phone calls to provide ordering information, relay messages, and contact reference laboratories for inquiries. Handle documentation of lab incidents, scan results into the EHR, and maintain equipment by recording temperatures and cleaning. Complete mandatory compliance training and participate in quality improvement activities.
Required Qualifications
- High School Diploma/GED
- 1+ years of computer proficiency experience
- 6+ months of experience in a clinical laboratory including specimen processing OR 6+ months of phlebotomy experience
- 6+ months of demonstrated ability to engage in professional phone communication with both patients and healthcare providers
- Ability to work a 40-hour flexible work week to include the hours of 7:00am to 3:30 pm or 10:00 am to 6:30 pm. The schedule will be determined by the supervisor upon hire. Rotating Holidays and Weekends possible
- Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements
- Ensures confidentiality of patient information by following HIPAA guidelines and policies
- Attends training to meet job position requirements and as needed or mandated by policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations
- Have regular and predictable attendance
- Must follow written and oral instructions and complete routine tasks independently
- Complete all mandatory learning requirements on time and attend and participate in department, team, and committee meetings
- Compliance with all department and location-specific policies and procedures is mandatory
- UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Desired Qualifications
- Current BLS certification or ability to obtain within the first 30 days of employment
- Knowledge of laboratory information systems (LIS) for data entry and specimen tracking purposes
- Understanding of regulatory requirements, including OSHA, CLIA, and CAP standards, pertaining to laboratory safety and compliance
- Exhibit a range of technical skills, including the proven ability to process biological samples efficiently in a fast-paced environment
- Proven attention to detail and a commitment to maintaining high-quality standards, especially in tasks involving specimen processing procedures and support functions
- Demonstrated flexibility for covering team members on leave and adjusting working hours as needed
- Proven ability to exhibit a commitment to continuous learning and professional development, ensuring current knowledge of advancements in the field
- Demonstrated solid organizational skills to ensure accurate processing, along with the demonstrated ability to multitask while maintaining a calm and effectual demeanor
- Demonstrated effective verbal and written communication skills for interactions with patients, laboratory team members, clinicians, and other clinical staff
- Proven ability to troubleshoot, problem-solve, and encourage teamwork through cooperative interactions
- Demonstrated adaptability to new processes demonstrated through Continuous Process Improvement
- Demonstrated ability to work independently and collaboratively within a team-oriented environment, contributing to the overall efficiency of the laboratory
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