Lab Aide Phlebotomist | Whitefish
On-siteWhitefish, Montana, United States
Job Summary
Lab Aide Phlebotomist needed to support coverage of Logan Health Whitefish's main hospital lab and the Whitefish Outpatient Draw Center in Whitefish, MT. Day shift - 10 hours; schedules typical of hospital labs with open periods across mornings and evenings (e.g., 0500-1530, 1500-0130), totaling 40 hours per week across locations. Responsibilities include performing venipunctures with good judgment, explaining collection procedures to patients, handling and labeling specimens, ensuring correct patient identification and requisitions, answering inquiries, escalating issues per protocol, and maintaining confidentiality. Ideal candidates will have phlebotomy experience or completed coursework, CPR certification, proficiency with Microsoft Office and related software, strong organizational and communication skills, and the ability to work both collaboratively and autonomously in a patient-centered, team environment.
Required Qualifications
- Phlebotomy experience/completed college coursework in phlebotomy or science preferred
- Phlebotomy experience in a laboratory setting is preferred
- Current CPR certification per assigned area(s)
- Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed
- Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently
- Commitment to working in a team environment and maintaining confidentiality as needed
- Excellent verbal and written communication skills including the ability to communicate effectively with various audiences
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
- Exhibits good judgment in the application of venipunctures
- Recognizes when to ask for assistance on difficult or challenging specimen collections
- Explains collection procedures clearly to patients for specimen collections
- Serves as an advocate/educator for improved collection and ordering procedures for assigned area(s) as applicable
- Serves as contact for inquiries in order to provide timely status and processing updates of specimens
- Escalates unresolved issues per department procedure and protocol
- Accurately orders and cancels tests and ensures correct patient identification and information
- Answers or refers inquiries promptly and courteously per department procedure
- Verifies patient identification prior to collection and labels specimens accurately
- Handles incoming specimens, sorts and delivers to processing, and checks accuracy of requisition and labeling of specimens per department protocol
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