LA Kings - Fan Service Coordinator
$44,242–$52,000 year
On-siteEl Segundo, California, United States
Job Summary
Coordinate logistics for group experiences, VIP club coordination, and in-game activations including pre-game tours, ticket pack redemptions, and post-game events. Act as the point of contact between Sales & Service teams and arena departments to facilitate daily communications, manage event scheduling, and oversee parking and premium experiences. Support the Fan Service Associate program by guiding staff during event days and assist with Season Ticket Member gifting processes, inventory management, and fulfillment. Process VIP and department ticket requests while engaging guests to ensure a best-in-class service experience. Requires weekends, nights, and holidays availability.
Required Qualifications
- High School Diploma or its equivalency
- BA/BS Degree
- 2-4 years related work experience
- Passionate about customer service
- Strong work ethic
- Assertive
- Persistent
- Results oriented
- Ability to multitask
- Strong organizational skills
- Attention to detail
- Strong written and communication skills
- Excellent phone presence
- Knowledge of computer programs such as Microsoft Word and Outlook
- Ability to learn required business systems
- Must be available to work weekends, nights and holidays
Desired Qualifications
- Bachelor's degree
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