L4 - MC DMS - SRINAGAR - PB - BACL
On-siteSrinagar, Jammu and Kashmir, India
Job Summary
L4 MC DMS role in Srinagar involves allocation of portfolio to vendors, reviewing cases with FOS/TL, coordinating with agency resources for call planning and resolution, and managing agency billing and repo-related issues. Responsible for handling collection/repo customer-service issues, coordinating with legal teams for actions against chronic defaulters, tracking BKT resolution and flow rates to next buckets, removing non-performing FOs, recruiting/training new teams, and ensuring CRM queries are closed within TAT; requires negotiation, relationship management, team management, multitasking, and result-oriented execution. Preferred experience in Financial Services/Banking/FMCG/NBFC with 2+ years and degrees in Any Graduate/PG/MBA.
Required Qualifications
- Any Graduate
- Post-Graduate/MBA
- Minimum 2 years of experience in Financial Services/Banking/FMCG/NBFC
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