L4 - MC DMS - KAPURTHALA - PB - BACL

Assistant Manager in MC DMS, Kapurthala, Punjab. Responsible for allocation of portfolio to vendors based on past performance and workflow availability, and coordinating with agency resources for call planning and support. Manages agency billing closure within 60 days, handles collection/repo-related customer service issues, and coordinates with legal teams for actions against defaulters. Oversees KPI-focused activities such as resolving cases with FOS/TL, maintaining CRM queries, and ensuring HHT utilization. Requires 2+ years in Financial Services/Banking/FMCG/NBFC and qualifications of Any Graduate/PG/MBA; key skills include negotiation, relationship and team management, multitasking, and a results-oriented approach.