L4-CV DMS-BANGALORE-KA-BACL

Officer in the CV DMS department responsible for allocation of portfolio to vendors based on past performance trends and FOS availability, creating adequate manpower capacity, and coordinating with agency resources for call planning and better resolution. Roles include review of cases with FOS/TL, agency billing closure within 60 days of work completion, ensuring prior approvals in repo cases, handling collection/repo-related customer service issues, coordinating with legal for enforcement actions, tracking BKT flow rates, training/recruiting field teams, and ensuring CRM/audit compliance. Requires 2+ years of experience in Financial Services/Banking/FMCG/NBFC and qualifications of Any Graduate/PG/MBA; located in Bangalore, Karnataka, India; reports to Area Manager; role involves field visits on risk cases and escalation of issues.