L3 Zscaler Specialist
$62,400–$62,400 year
HybridPrague, Prague, Czechia
Prague, Prague, CzechiaHybridFull Time$62,400–$62,400 yearSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Own resolution of high-impact incidents and lead technical escalations for Zscaler (ZIA, ZPA, ZDX) in complex, multi-vendor environments. Conduct root cause analysis, implement permanent fixes, and design long-term solutions across secure web gateways, zero trust access, and digital experience monitoring stacks. Execute complex changes, migrations, and upgrades with minimal disruption while collaborating with clients and automation engineers to harden security posture. Lead disaster recovery planning and maintain high-quality documentation to proactively identify areas for improvement and automation.
Required Qualifications
- Fluent in English
- Excellent stakeholder communication skills
- Leadership skills
- Proven, hands-on L3 expertise with Zscaler
- Zscaler Internet Access (ZIA) — policy, SSL inspection, traffic forwarding, URL/cloud app control, DLP
- Zscaler Private Access (ZPA) — app segments, connectors, zero trust access design and troubleshooting
- Zscaler Digital Experience (ZDX) and Zscaler Client Connector deployment and diagnostics
- Strong hands-on experience across complementary technologies in a multi-vendor environment, such as: Cisco, Fortinet, Palo Alto Networks (including Prisma Access and SASE)
- F5 (LTM, GTM, ASM)
- SD-WAN solutions (e.g., Cisco Viptela, Fortinet SD-WAN, Prisma SD-WAN)
- Deep understanding of networking and security protocols (BGP, OSPF, NAT, VPN/IPsec, GRE, TLS/SSL, DNS)
- Experience with monitoring and ticketing tools (e.g., SecureCRT, LogicMonitor, ServiceNow)
- Relevant certifications such as ZCCP (ZIA / ZPA), ZDTA, CCNP, PCNSE, or Fortinet NSE 5+
- A degree in IT/Computing or equivalent professional experience
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