L2 Support Specialist
On-siteGuadalajara, Jalisco, Mexico
Guadalajara, Jalisco, MexicoOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Provide L2 support for application resolution, including detailed analysis, code fixes, and rigorous testing on cutting-edge platforms. Perform detailed root cause analysis of production issues and implement corrective actions while enhancing application performance. Collaborate with development teams to deliver technical feedback and contribute to continuous improvement and delivery processes. Leverage expertise in Unix, SQL, scripting, and Java to support product servers and clients effectively within a global team environment.
Required Qualifications
- 3+ years of relevant experience in application Maintenance and Support
- Unix, SQL and knowledge of other scripting languages
- Knowledge of programming language – preferably Java
Desired Qualifications
- Experience in Java development and application support
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