L2 Support Specialist || L2 Application Support
HybridGuadalajara, Jalisco, Mexico
Guadalajara, Jalisco, MexicoHybridFull TimeMid LevelEnterprise
Full TimeMid LevelEnterprise
Job Summary
L2 Support Specialist to resolve L2 issues with detailed analysis, assist in code fixes and rigorous testing, and support production servers and clients on cutting-edge platforms. The role emphasizes Unix, SQL, and scripting proficiency, collaboration across global teams, and providing technical feedback to Development teams. Responsibilities include performing detailed RCA of production issues and implementing corrective actions, contributing to continuous improvement and delivery, and ensuring effective communication in a global environment.
Required Qualifications
- 3+ years of relevant experience in application Maintenance and Support.
- Unix, SQL and knowledge of other scripting languages
- Knowledge of programming language – preferably Java
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