L&D SPECIALIST
$300,000–$300,000 year
HybridGżira, Il-Gżira, Malta
Job Summary
Design and deliver scalable training programs, manage onboarding, and support continuous employee development to improve performance, efficiency, and engagement. Identify skills and performance gaps and create blended learning solutions across onboarding, compliance, service, systems, and leadership. Own and continuously improve onboarding and induction programs in collaboration with six Subject Matter Experts. Develop practical best-practice guides and job aids to improve consistency and efficiency. Measure learning effectiveness using KPIs, feedback, and performance data. Explore external funding opportunities, including government and EU training schemes.
Required Qualifications
- Experience in Learning & Development
- training
- instructional design
- or a similar role
- Strong facilitation skills
- presentation skills
- communication skills
- Experience designing and delivering onboarding and training programs
- Strong stakeholder management skills
- collaboration skills
- Ability to translate business needs into practical learning solutions
- Data-driven mindset
- comfortable measuring training effectiveness
- Strong organizational skills
- ability to manage multiple initiatives
Desired Qualifications
- Experience in fintech
- financial services
- Customer Operations
- or contact centers
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