L&D Delivery Specialist III
RemoteCosta Rica
Job Summary
Deliver professional, engaging technical training in classroom, virtual classroom, and event-based environments to customers, partners, and employees on HPE Networking technologies. Support the full training delivery lifecycle, including customer consultation, scoping of training requirements, tailored delivery, beta course delivery, certification workshops, and exam proctoring. Prepare for new and emerging technologies on an ongoing basis and support readiness for new course launches. Provide actionable feedback to course development teams based on classroom experience, learner questions, and customer needs. Represent HPE Networking Education Services with professionalism, technical credibility, and a strong customer-success mindset. This role primarily supports North American time zones, with occasional global delivery requirements and up to 50% travel.
Required Qualifications
- 5+ years of experience in technical training, technical pre-sales, network consulting, or implementation/support of networking products in LAN, WAN, security, or internet services environments
- Strong wireless networking background, with additional expertise in switching, security, and cloud-based network management
- HPE Aruba Networking Certified Professional – Campus Access certification
- One or more of the following certifications: ACP-S, ACP-NS, or APC-Central
- Strong knowledge and experience with: AOS-10, AOS-CX, HPE Aruba Networking ClearPass, HPE Aruba Networking Central, SD-WAN
- Excellent verbal, written, presentation, and facilitation skills
- Experience using virtual presentation and collaboration tools
- Ability to travel within assigned territory and to regional or global events as needed
- Bachelor's degree in Computer Science, IT, Engineering, or equivalent experience
- Fluent in English
- Must be available for North American time zones, with occasional global delivery requirements
- Travel may be required, up to 50%
Desired Qualifications
- Expert-level HPE Aruba Networking certification
- Experience delivering HPE Aruba Networking courses to customers, partners, or employees
- Experience with courseware development, certification preparation, or technical enablement programs
- Demonstrated ability to drive customer adoption through effective technical education
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