KYC Periodic Review Team Lead
On-siteLimerick, Munster, Ireland
Job Summary
Lead and oversee day-to-day KYC operations within the KYC Centre of Excellence, ensuring timely and accurate completion of Customer Due Diligence and Enhanced Due Diligence. Manage workflow allocation, capacity planning, and prioritisation to meet service level agreements and regulatory timelines. Act as a point of escalation for complex cases, operational issues, and delivery risks while embedding strong first-line controls across processes. Identify, assess, and manage operational AML/KYC risks, ensuring issues are logged, tracked, and remediated in line with risk appetite. Drive root cause analysis for recurring issues and implement sustainable process improvements. Recruit, develop, and lead a team of KYC Operations professionals, setting clear performance expectations and fostering a collaborative, high-performance culture. Provide operational updates and insights to senior management, highlighting risks and emerging themes.
Required Qualifications
- Strong knowledge of AML/KYC regulations, customer due diligence requirements, and operational KYC processes
- Proven experience in a KYC Operations, AML Operations, or Financial Crime role within Financial Services
- Demonstrated people management experience, including performance management and capability development
- Strong organisational skills with the ability to manage competing priorities in a high volume environment
- Excellent communication and stakeholder management skills, with the ability to escalate and influence effectively
- Strong risk management mindset with the ability to manage complex issues
- College or university degree and / or equivalent relevant professional experience
- Work Authorization: Applicants must have the right to work in Ireland at the time of application and for the duration of employment
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