Kundensupport-Specialist (m/w/d) bei HeavenHR - Berlin

Handle customer inquiries via phone, chat, and email while providing support and guidance on HR and payroll solutions. Resolve service issues, address technical and subject-matter questions, and ensure high customer satisfaction through rapid, competent assistance. Collaborate with internal teams to relay feedback and solve problems sustainably, while maintaining accurate documentation of all requests in the system. This role supports the launch of HeavenHR's revolutionary new product in Berlin, working alongside experienced colleagues in a technology-driven environment.