Kundenservicemitarbeiter*in mit Fokus auf Auftragsabwicklung und Sortimentspflege

Handle customer inquiries via phone, email, and other channels by providing product advice, tracking order status, and resolving complaints in a solution-oriented manner. Support order processing by capturing, monitoring, and verifying delivery details while coordinating with logistics and customers to ensure smooth operations. Maintain and optimize online shop inventory by updating product information, images, and categories, and assist in expanding the product assortment. Work part-time with flexible hours in a small, motivated team focused on delivering unique furniture and home accessories.