Kundenservice-Support für Reklamationen - remote deutschlandweit (d/m/w)

Handle customer complaints via phone and email as the primary contact point for clients post-purchase. Identify and evaluate vehicle defects and damages against quality standards in collaboration with automotive technicians. Act as the communication bridge between customers, internal departments, and service providers to ensure a seamless online car-buying experience. Join the Quality Management Team at Autohero, Europe's leading digital automotive platform, where you contribute to sustainable customer retention. This role supports our mission to revolutionize the European car trade with a transparent, stress-free process for buyers.