Kundenservice Mitarbeiter im Online Check- Out (d/m/w)
RemoteGermany
Job Summary
Manage all customer inquiries regarding vehicle orders as the first point of contact from online booking through verification. Collaborate with colleagues across departments to research order status and ensure smooth vehicle delivery via our unique glass truck service. Maintain a clear overview of pending tasks while prioritizing work within the team to ensure customers receive their new vehicles quickly. This role offers up to 100% remote work within Germany, supported by modern IT equipment and an attractive market-based salary. As part of the AUTO1 Group, you will contribute to revolutionizing the European automotive trade by making car buying and selling as fast and stress-free as possible for our customers.
Required Qualifications
- Fließende Deutschkenntnisse in Wort und Schrift
- erste Erfahrungen im Bereich Privatkundenbetreuung
- Spaß am Telefonieren & Chatten
- Kundenservice ist deine Leidenschaft
- ausgezeichnetes Zeitmanagement
- Fähigkeit, mehrere Aufgaben gleichzeitig zu erledigen und Prioritäten zu setzen
- Teamplay
- Hands-on-Mentalität
- schnelle Auffassungsgabe
Desired Qualifications
- Englischkenntnisse
- sicherer Umgang mit den Google Workspace Tools (Sheets, Gmail, Calendar etc.)
- Die sichere Anwendung des 10 Finger-Systems
- mehrjährige Erfahrung im Homeoffice
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