Kundenservice Mitarbeiter für Rückabwicklungen (d/m/w)
RemoteGermany
Job Summary
Manage customer inquiries and handle order cancellations and refunds for our online clientele, ensuring an optimal customer journey. Serve as the primary contact for private customers, resolving all issues regarding Premium car purchases while collaborating closely with internal departments to guarantee smooth processes. Prioritize customer satisfaction through reliable, solution-oriented communication and maintain a supportive team environment. This role offers up to 100% remote work within Germany, with an office option in Berlin-Kreuzberg, and includes access to modern IT support and individual development training.
Required Qualifications
- Sehr gute Deutschkenntnisse
- sicherer Umgang mit Microsoft
- sicherer Umgang mit Excel
- Erfahrungen in der telefonischen Kundenbetreuung
- reliable und lösungsorientierte Arbeitsweise
- Teamplay
- gute Prise Selbstmotivation
- Spaß am Kundenkontakt
Desired Qualifications
- Automobil Kenntnisse
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