Kundenbetreuung im Vertrieb (m/w/d) – B2B & Innendienst

Manage telephone and written communication on behalf of clients, identifying potential business contacts and qualifying leads for external sales teams. Coordinate appointments for field representatives while supporting tour and visit planning. Maintain and update customer, market, and project data within CRM systems and Excel lists through structured research. Engage in active process optimization and maintain close collaboration with external sales staff. Work within defined sales processes and targets, ensuring professional and reliable partner interactions.