Kundenberater/in im Innendienst (60-100%)

Coordinate daily customer service and support for the sales team, managing appointment bookings and handling all inquiries via telephone. Execute the full service lifecycle from initial consultation through planning, sales documentation, installation coordination, and maintenance oversight. Create quotes and cost estimates while tracking proposals to closure, and simulate photovoltaic system designs using specialized software. Maintain accurate customer records in the CRM and ensure product data updates. Serve as the primary liaison between clients and the field service team to ensure seamless processes.