Knowledge Systems Specialist
On-sitePerth, Western Australia, Australia
Job Summary
Maintain the Knowledge platform by adding or removing content, managing folder structures, and applying metadata and access settings. Support legal learning by maintaining central learning platforms and processes, while contributing to knowledge content development through document functionality and compliance checks. Monitor the Australia Knowledge Team mailbox to respond to general and systems support queries, escalating complex issues to other team members. Manage time-critical user access for online search and registration platforms, and handle knowledge systems tasks including reporting and process implementation. This role operates within DLA Piper's central Knowledge Services team, collaborating with Australian and global units to drive legal excellence and ensure access to essential tools for client service.
Required Qualifications
- Knowledge of Microsoft Word
- Knowledge of SharePoint
- Knowledge of Excel
- Familiarity with document and learning management systems
- Familiarity with content management
- Demonstrates initiative and flexibility to work across a variety of tasks
Desired Qualifications
- Microsoft Power Platform desirable, but not essential
- Previous experience in a knowledge role
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