Knowledge and Content Manager

Job Summary

Required Qualifications

• Bachelor’s degree in Knowledge Management, Information Systems, Library/Information Science, Business, Communications, English, or a related field (or equivalent experience)
• 5–7 years of experience in a federal government contracting environment supporting Business Development, Capture, Proposal Management, or Knowledge/Content Management
• Minimum 3 years of hands-on experience configuring and maintaining SharePoint Online sites, lists, and libraries
• Demonstrated expertise in SharePoint Online: site design, lists/libraries, metadata, content types, and permissions
• Hands on experience with Microsoft 365, especially Microsoft Teams for collaboration on opportunities and proposals
• Strong understanding of federal RFPs, RFIs, Sources Sought, evaluation criteria, and proposal structures
• Experience with AI tools for proposals/content management to support content reuse and past performance relevancy
• Proven ability to document and implement processes, SOPs, and governance for content and knowledge management
• Excellent organization, attention to detail, and communication skills; comfortable working with cross functional stakeholders under deadline
• Knowledge of federal government contracting and procurement processes (RFI, Sources Sought, RFP, evaluation criteria, debriefs)
• Knowledge of proposal development lifecycles (BD, capture, proposal, post‐award) and standard proposal structures (management, technical, staffing, past performance, price volumes)
• Strong understanding of SharePoint Online capabilities, including sites, subsites, lists, libraries, permissions, views, content types, and workflows
• Knowledge of Microsoft 365 collaboration tools, particularly Microsoft Teams, OneDrive, and related Office applications (Word, Excel, PowerPoint)
• Familiarity with knowledge management principles (taxonomy, metadata, information architecture, content lifecycle, version control, governance)
• Understanding of AI‐enabled content management and search tools and their application to proposal content reuse and past performance relevancy
• Knowledge of core Business Development/proposal content types: boilerplate, resumes, past performance, CPARs, PPQs, marketing collateral, graphics/photos, and lessons learned
• Basic understanding of multiple federal service lines such as Base Operations, Construction, Environmental, Logistics, Security, and IT, and how these influence proposal content
• Strong customer‐service orientation toward internal clients (BD, capture, proposal, operations)
• Demonstrated commitment to continuous improvement, proactively identifying opportunities to streamline processes
• Change‐agent mindset with willingness to drive adoption of new tools and methods
• Collaborative and team‐oriented approach; comfortable working across organizational boundaries
• Curiosity and proactive learning orientation toward AI, knowledge management, and proposal best practices
• Preferred familiarity with Shipley or similar BD/capture/proposal methodologies and their implications for content structure and reuse
• Experience implementing metadata models, taxonomies, and information architecture for BD/proposal repositories
• Proficiency with Power BI, Excel, or similar tools to build dashboards and metrics related to content usage and performance
• Supervisory Responsibilities
• As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results
• If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations