Know Agent-
On-siteNew York City, New York, United States or New York, United States
New York City, New York, United States or New York, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Conduct front office operations by processing check-ins and check-outs, presenting folios, and settling accounts while adhering to cashiering procedures. Manage guest requests through continuous communication, handle incoming calls, and coordinate VIP arrivals and amenities. Maintain knowledge of hotel features, room layouts, rates, and daily schedules to deliver timely service. Execute shift checklists, audit bank counts, and ensure a clean work environment while following security protocols. Work nights, weekends, and holidays with a team to create memorable guest experiences.
Required Qualifications
- High school or equivalent education
- Ability to compute accurate mathematical calculations
- Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone
- Proficient MS Word, Excel, and PowerPoint
- Current, legal and unrestricted ability to work in The United States
- Ability to work on nights, weekends and holidays
Desired Qualifications
- Bachelors Degree
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