Klantenservice Medewerker - Parttime
$35,713,600–$35,713,600 year
On-siteAmsterdam, North Holland, The Netherlands
Job Summary
Manage daily customer inquiries primarily via telephone, assisting participants with questions regarding prizes, lottery tickets, and charitable donations. Provide information on lot upgrades such as Plus and Premium while maintaining a service-oriented approach. Complete onboarding training covering organizational knowledge, pricing packages, and conversation techniques. Participate in online courses, e-learning modules, and receive individual guidance to master lottery mechanics and computer systems. Contribute daily to supported charitable causes while working flexible hours in an inclusive team environment.
Required Qualifications
- inlevingsvermogen
- goede luistervaardigheden
- communicatief vaardig
- handig met computerprogramma's
Desired Qualifications
- graag maatschappelijk betrokken
- service- en oplossingsgericht
- bereid dit te leren
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.