Kitchen- Prep Clerk
$31,200–$37,232 year
On-siteWestborough, Massachusetts, United States
Job Summary
Prepare food and display products in a clean, neat, and expedient manner while ensuring all items are fresh, rotated, and well-stocked. Handle each customer transaction courteously, offer product suggestions, and provide continuous assistance at the service counter. Maintain outstanding product quality through cooperation with the kitchen manager and guarantee proper sanitation by following the "Cleaner's Creed" and reporting refrigeration failures immediately. Rotate ingredients using the first-in, first-out method, control shrinkage by checking scales and minimizing waste, and operate equipment such as fryers, slicers, and ovens. Clean utensils, work tables, display cases, and coolers to present a favorable impression. Successfully complete onboarding and e-learning checklists within 30 days of hire.
Required Qualifications
- Must be 18 years of age.
- Demonstrate capability to work with customers.
- Successful completion of company training program.
- Completed a course in food safety, either mini class or full certification.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a scheduled based on the business needs of the store location.
- Authorized to work within the U.S.
- Commit to the 'Golden Rule' and work with other associates to build a strong kitchen team.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Handle each customer transaction in a courteous, friendly manner. Go out of your way to satisfy any request for assistance.
- Provide continuous attention to customers' needs at the service counter and be available for customer assistance and questions about food products.
- Offer assistance in finding or suggesting product selection.
- Guarantee outstanding product quality and presentation through cooperation with kitchen manager.
- Keep all kitchen ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Participate actively in the control of shrink; use proper tares, check scales for accuracy, control 'leftovers' and minimize waste.
- Demonstrate learned skills of product preparation, selling and display techniques.
- Practice the 'Cleaner's Creed' and proper sanitation procedures.
- Follow all sanitation guidelines and standards.
- Ensure that company standards of safety, proper food handling practices, sanitation and productivity are maintained.
- Monitor cooler and display area temperature to ensure product quality; report refrigeration failure immediately.
- Able to operate and clean department equipment and tools.
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Clean utensils, work tables, display cases, cooler and freezer, walls, fans, drains, and wipe counter tops.
- Present favorable impression in dress, personal hygiene and business attitude.
- Notify management of associate theft, customer shoplifting, unauthorized markdowns or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering department.
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