KidStrong Sales Associate
$41,600–$45,760 year
On-siteEdmonds, Washington, United States
Job Summary
Initiate contact with potential members via phone and text to promote KidStrong programs and drive conversions. Qualify leads based on established criteria, provide accurate information on membership options, and guide new members through the enrollment process. Maintain accurate records of all sales activities using CRM software and track metrics including conversion rates and lead response times. Collaborate with center leadership on solutions to achieve sales goals and ensure smooth transitions from phone to in-center visits. This role requires evening and weekend availability and offers flexible work-from-home options.
Required Qualifications
- knowledge and skill in lead management
- selling
- closing
- executing all aspects of the sales process
- highly organized
- excellent listener
- capable of clearly articulating the KidStrong mission
- Proven experience in sales
- customer-facing role
- phone-based sales or telemarketing
- Excellent communication skills
- ability to engage and build rapport over the phone and via text messaging
- high-degree of professionalism in all interactions
- Strong organizational skills
- attention to detail
- manage multiple leads and sales processes simultaneously
- Ability to work independently
- collaboratively within a remote team environment
- Familiarity with CRM systems
- proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience in the fitness or education industry
- particularly with children's programs
- Knowledge of sales techniques
- strategies for membership-based businesses
- evening and weekend availability
- Passion
- Coachable
- Community Builder
- Professional
- Natural Leader
- Mission Driven
- Growth Focused
- Selective
- Driven
- Problem Solver
Desired Qualifications
- Prior experience in the franchising industry
- strong passion for fitness
- kids and education
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field
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