Kids Club Assistant Manager
On-siteFarmington, Pennsylvania, United States
Job Summary
Oversee the entire Kids Club operation by creating, enhancing, and implementing themed activity programs and special events while maintaining a safe, fun environment for guests and children. Analyze departmental budget and P&L to attain financial goals, manage payroll inputs, and approve PTO requests. Enforce all policies, conduct daily staff huddles, and coordinate scheduling to maximize labor usage. Provide coaching, disciplinary action, and recruitment support for associates, while preparing supervisory reports for accidents and ensuring compliance with CPR, First Aid, and Act 33 Clearances. Monitor facility cleanliness, shut down equipment during safety hazards, and manage inventory and supply orders. Deliver internal and external guest service, resolve complaints, and coordinate quarterly department meetings under Activities leadership guidance.
Required Qualifications
- Bachelor's degree from four-year college or university
- Two years of related experience working and/or training in an activities department or program of a large resort
- At least one year in a supervisory capacity
- Equivalent combination of education and experience
- Background in childcare
- Knowledge of and ability to operate Microsoft Office Programs – Word, Excel, PowerPoint, point of sale, etc.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to apply concepts of basic algebra and geometry
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Knowledge of business financial fundamentals
- Ability to perform effectively in a fast-paced environment
- Strong organizational skills
- Ability to effectively perform multiple tasks
- Understanding of hospitality industry and luxury operation
- A valid driver's license
- Must possess background in childcare
- Must be able to pass all Act 33 Clearances
Desired Qualifications
- Maintains professional certifications
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