Kia Parts Counterperson
On-site · Smithfield, North Carolina, United States
Job Summary
Assist technicians, service advisors, and walk-in customers by providing pricing and availability as needed; accurately order and track needed parts; answer phone calls, providing assistance and prices as needed; process and organize orders for delivery or pick-up; ensure all cash, credit, charge, and tax-exempt sales are processed as required; receive and ship parts in accordance with company policies; restock inventory daily; ensure all returned parts are properly tracked and identified; conduct assigned daily perpetual inventory audits; maintain necessary product knowledge to improve sales of associated/companion parts; establish and maintain positive relationships with internal and external customers; improve sales of parts and accessories; build upon existing knowledge through manufacturer training; successful attributes include excellent communication, teamwork, customer handling, trainability, professional appearance; CDK experience is a plus; Smithfield, NC location with in-person work arrangement; competitive salary with commission potential and comprehensive benefits.
Required Qualifications
- Previous experience in an automotive parts or related retail environment preferred
- Strong customer service and communication skills
- Detail-oriented with good organizational and multitasking abilities
- Familiarity with parts and automotive terminology is a plus
- Ability to work in a fast-paced environment and handle multiple duties
- Basic computer skills and ability to learn inventory management systems
- CDK experience is a plus
- Strong organizational skills
- Manufacturer training certifications a plus
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